Conditions of Use

Contents:

1. TERMS & CONDITIONS

2. SHIPPING POLICIES

3. RETURNS & EXCHANGES

4. PRIVACY POLICIES 

 

1. TERMS AND CONDITIONS:

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEB-SITE.  All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law.  If you do not agree to these terms and conditions, please do not use this site.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Mad Ink Designs.  The collective work includes works that are licensed to Mad Ink Designs.  Copyright 2010, Mad Ink Designs ALL RIGHTS RESERVED.  Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Mad Ink Designs or purchasing Mad Ink Designs products.  You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Mad Ink Designs or to purchase Mad Ink Designs products.  Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Mad Ink Designs.  You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Mad Ink Designs used in the site are trademarks or registered trademarks of Mad Ink Designs.

Warranty Disclaimer

This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied.  To the fullest extent permissible pursuant to applicable law, Mad Ink Designs disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.  Mad Ink Designs does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components.  Mad Ink Designs does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.  Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Mad Ink Designs shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Mad Ink Designs has been advised of the possibility of such damages.  Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a Mad Ink Designs product is mistakenly listed at an incorrect price, Mad Ink Designs reserves the right to refuse or cancel any orders placed for product listed at the incorrect price.  Mad Ink Designs reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.  If your credit card has already been charged for the purchase and your order is cancelled, Mad Ink Designs shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process.  These terms and conditions, or any part of them, may be terminated by Mad Ink Designs without notice at any time, for any reason.  The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Mad Ink Designs may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Mad Ink Designs.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods.  You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Mad Ink Designs products) shall be in the state or federal courts located in Los Angeles County, California.  Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Mad Ink Designs products) must be commenced within one (1) year after the claim or cause of action arises. Mad Ink Designs’ failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right.  Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Mad Ink Designs may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat or by use of obscene or abusive language, is strictly forbidden.  Impersonation of others, including a Mad Ink Designs or other licensed employee, host or representative, as well as other members or visitors on the site is prohibited.  You may not upload to, distribute or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law.  You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial on-line service or other organization.

Participation Disclaimer

Mad Ink Designs does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials.  You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Mad Ink Designs is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Mad Ink Designs reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory or obscene, (b) fraudulent, deceptive or misleading, (c) in violation of a copyright, trademark or other intellectual property rights of another or (d) offensive or otherwise unacceptable to Mad Ink Designs in its sole discretion.

Indemnification

You agree to indemnify, defend and hold harmless Mad Ink Designs, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Mad Ink Designs may link to sites operated by third parties. However, even if the third party is affiliated with Mad Ink Designs, Mad Ink Designs has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Mad Ink Designs.  These linked sites are only for your convenience and therefore you access them at your own risk.  Nonetheless, Mad Ink Designs seeks to protect the integrity of its web-site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

2. SHIPPING POLICIES:

Orders will normally be shipped within two to four business days; however, as we are a small business, shipping could take slightly longer in the event we are at a show or event.  In that case orders will be filled immediately upon return.  If you need your purchase on a rush basis, please send us an e-mail bringing your order to our attention and advising us of any special handling that you may need.

We reserve the right to change or substitute carriers at any time (USPS, UPS, Fed Ex, etc.), on any order, and in doing so it will not raise the shipping charges of your order.  If you require a certain carrier to deliver your product, please contact us via e-mail and we will work with you in that regard.  If you absolutely need your product delivered overnight, please contact us to be sure we’re not out at an event and so can make the proper arrangements to fill your order to meet your needs.

3. RETURNS & EXCHANGES / CANCELLATION POLICIES:

As consumers ourselves, we appreciate good quality and good customer service.  We strive to provide you with the same quality & type of service we would expect to receive.

We want you to be happy.  Please look over your order right away to be sure everything is correct. Defective or incorrect items must be brought to our attention within 7 days.  We will gladly exchange, or return, any item you’re not satisfied with, or if you simply changed your mind, within 30 days. (Items that have been worn, washed, damaged or altered in any way are not returnable or exchangeable).  We can not offer exchanges or returns beyond 30 days.

Please contact us by e-mail or telephone to obtain authorization (and shipping address) prior to any exchange or return; no item will be accepted for exchange/return without prior authorization. Please include a note indicating if the item is to be exchanged or returned.  If an item is to be exchanged , please include information specifying the style, color or size you would like and provide your return address.

You are responsible for return shipping costs (unless there was an error on our part).  We are not responsible for damage or loss during return shipping.  We therefore suggest you purchase postal insurance, use priority mail or a carrier that generates tracking numbers.  No CODs will be accepted.

Any cancellations must be brought to our attention within eight (8) hours of placing the order.  Any orders cancelled after eight (8) hours of placing the order will be refunded less 20% restocking fee.  To cancel an order, please send us an e-mail (through our “contact us” page) or call us at 818/469-2114.

4. PRIVACY POLICY:

What information do we collect?

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.

When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information.  You may, however, visit our site anonymously.

We also collect information about gift recipients so that we can fulfill the gift purchase.  The information we collect about gift recipients is not used for marketing purposes.

Like many web-sites, we use “cookies” to enhance your experience and gather information about visitors and visits to our web-sites.  Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the web-site, or use certain other site features in the following ways:

To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.

To allow us to better service you in responding to your customer service requests.

To quickly process your transactions.

To administer a contest, promotion, survey or other site feature.

If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails.  If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below.  If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information.  Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.  When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use “cookies”?

Yes.  Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.  For instance, we use cookies to help us remember and process the items in your shopping cart.  They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.  We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies.  You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.  If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly.  However, you can still place an order.  Please send us an e-mail through our “contact us” section of our web-site, leave your telephone number and what items you’d like to purchase and we’ll contact you about your order.

 Do we disclose the information we collect to outside parties?

 We care about your privacy as much as you do.  That’s why we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below.  The term “outside parties” does not include Mad Ink Designs.  It also does not include web-site hosting partners and other parties who assist us in operating our web-site, conducting our business or servicing you, so long as those parties agree to keep this information confidential.  We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscription, please let us know by sending us an e-mail through the “contact us” section of our web-site.  Please note that due to e-mail production schedules you may receive any e-mails already in production.

Third Party Links

In an attempt to provide you with increased value, we may include third party links on our site.  These linked sites have separate and independent privacy policies.  We therefore have no responsibility or liability for the content and activities of these linked sites.  Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our Policy

If we decide to change our privacy policy, we will post those changes on this page.  Policy changes will apply only to information collected after the date of the change.  This policy was last modified on May 19, 2010.

Questions and Feedback

We welcome your questions, comments, and concerns about privacy.  Please send us any and all feedback pertaining to privacy, or any other issue.

On-line Policy Only

This on-line privacy policy applies only to information collected through our web-site and not to information collected off-line.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our web-site.

Your Consent

By using our site, you consent to our privacy policy.